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Terms of Service

Terms and conditions for using our services

Last Updated: January 2026

Welcome to Meta Crafters. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By engaging with Meta Crafters for any service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy. These Terms constitute a legally binding agreement between you ("Client") and Meta Crafters ("Company," "we," "us," or "our").

2. Services Provided

Meta Crafters provides a range of digital services including but not limited to:

  • Website Development and Design
  • UI/UX Design
  • Software and App Development
  • Digital Advertising and Marketing
  • Social Media Management
  • Video Production and Editing
  • Graphic Design and Branding
  • Animation and Motion Graphics
  • Content Creation and Strategy
  • SEO and Performance Marketing

The specific scope of services will be outlined in individual project proposals or agreements.

3. Project Proposals and Agreements

All projects begin with a detailed proposal outlining:

  • Scope of work and deliverables
  • Timeline and milestones
  • Pricing and payment terms
  • Revision policy
  • Intellectual property rights

The proposal becomes binding once accepted by both parties through written confirmation (email or signed document).

4. Payment Terms

4.1 Pricing

All prices are quoted in Indian Rupees (INR) unless otherwise specified. Prices are subject to change, but agreed-upon project pricing will remain fixed unless the scope changes.

4.2 Payment Schedule

Unless otherwise agreed, our standard payment terms are:

  • 50% advance payment before project commencement
  • 50% final payment upon project completion and before final delivery

For larger projects, milestone-based payments may be arranged.

4.3 Late Payments

Payments are due within 7 days of invoice date. Late payments may result in:

  • Project work suspension until payment is received
  • Late payment fees of 2% per month on outstanding amounts
  • Withholding of final deliverables

5. Client Responsibilities

The Client agrees to:

  • Provide timely feedback and approvals
  • Supply necessary content, materials, and access credentials
  • Respond to communications within agreed timeframes
  • Ensure all provided content is legally owned or licensed
  • Make timely payments as per the agreed schedule

Delays caused by the Client may result in project timeline extensions and potential additional charges.

6. Revisions and Changes

6.1 Included Revisions

Each project includes a specified number of revision rounds as outlined in the proposal. Revisions must be requested within the scope of the original project brief.

6.2 Additional Revisions

Revisions beyond the agreed number or outside the original scope will be charged at our standard hourly rate or as mutually agreed.

6.3 Scope Changes

Significant changes to project scope require a new proposal and may affect timeline and pricing.

7. Intellectual Property Rights

7.1 Ownership Transfer

Upon full payment, the Client receives ownership of the final deliverables created specifically for their project. This includes:

  • Custom designs and graphics
  • Website code and content
  • Video and animation files
  • Written content created for the project

7.2 Retained Rights

Meta Crafters retains the right to:

  • Display completed work in our portfolio
  • Use project as a case study (with Client approval)
  • Reuse general techniques, methodologies, and code libraries

7.3 Third-Party Assets

Stock photos, fonts, plugins, or other third-party assets used in projects remain subject to their original licenses. The Client is responsible for obtaining necessary licenses for continued use.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project. This includes:

  • Business strategies and plans
  • Technical information and trade secrets
  • Financial information
  • Customer data

This obligation continues for 2 years after project completion.

9. Warranties and Disclaimers

9.1 Our Warranties

We warrant that:

  • Services will be performed with professional skill and care
  • Work will be original and not infringe on third-party rights
  • Deliverables will substantially conform to agreed specifications

9.2 Disclaimer

Except as expressly stated, services are provided "as is" without warranties of any kind. We do not guarantee:

  • Specific business results or outcomes
  • Search engine rankings or traffic levels
  • Social media engagement or follower growth
  • Uninterrupted or error-free operation of delivered products

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the total amount paid by the Client for the specific project
  • We are not liable for indirect, consequential, or incidental damages
  • We are not responsible for losses due to third-party services or platforms

11. Project Cancellation

11.1 Client Cancellation

If the Client cancels a project:

  • All payments made are non-refundable
  • Client will be charged for work completed up to cancellation date
  • Partial deliverables may be provided at our discretion

11.2 Our Cancellation Rights

We reserve the right to terminate a project if:

  • Client fails to make timely payments
  • Client breaches these Terms
  • Client requests illegal or unethical work
  • Continued collaboration becomes impractical

12. Support and Maintenance

Post-launch support terms vary by project type:

  • Websites/Apps: Typically include 30 days of bug fixes for issues present at launch
  • Ongoing Support: Available through separate maintenance agreements
  • Training: Basic training on delivered systems is included; extended training may incur additional charges

13. Third-Party Services

We may use third-party services (hosting, payment processors, analytics tools) in delivering our services. You agree to comply with the terms of these third-party services. We are not responsible for third-party service failures or changes.

14. Indemnification

The Client agrees to indemnify and hold Meta Crafters harmless from any claims, damages, or expenses arising from:

  • Content provided by the Client
  • Client's use of deliverables in violation of law or third-party rights
  • Client's breach of these Terms

15. Dispute Resolution

In the event of a dispute:

  • Parties will first attempt to resolve through good-faith negotiation
  • If unresolved, disputes will be subject to mediation
  • Legal proceedings, if necessary, will be conducted in Bijnor, Uttar Pradesh, India

16. Governing Law

These Terms are governed by the laws of India. Any legal action must be brought in the courts of Bijnor, Uttar Pradesh, India.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with any project-specific proposals or agreements, constitute the entire agreement between the parties and supersede all prior communications and proposals.

20. Contact Information

For questions about these Terms, please contact us:

Meta Crafters
Nanhera, Bijnor (Uttar Pradesh), India
Email: metacrafters06@gmail.com
Phone: +91 82185 58368 | +91 82185 58368

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  • metacrafters06@gmail.com
  • +91 82185 58368
  • +91 82185 58368
  • Nanhera, Bijnor (UP)

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